E-mail: info@ayinah.in


 
 
 

Shipping Policy

Palak Fashion at its own expense assurances to convey items to all urban communities across India and everywhere. Palak Fashion will not be responsible for delays coming about because of inadequate location postings. In case of a reshipment of a similar request, clients will be dependable to pay re-delivery charges for the reshipment and any connected fines/punishments. 
 
To guarantee safe conveyance, all things considered, the equivalent is twofold pressed in a waterproof and ridged box. All orders are sent by the best vehicle/messenger offices and home conveyed inside roughly 4-6 working days after dispatch of the shipment. 
 
GIFT DELIVERIES BEING MADE TO COLLEGE/HOSTELS/SCHOOLS ARE SOLELY AT THE CUSTOMER'S RISK. In the event that the specialists of such places neglect to acknowledge the bundle, under any circumstance, Palak Fashion will by no means give a discount or credit to the client's record, nor will Palak Fashion endeavor re-shipment of a similar request. For an uncommon or favored conveyance date, the Customer will fundamentally make reference to the necessary conveyance date in the gift message box while putting in the request. On the off chance that the request doesn't contain any conveyance date, the bundle will be conveyed at the main chance, as quickly as time permits.
As the transport/courier agencies do not deliver to the PO. Box Address, Customers are requested to provide a complete address along with Pin Code/Zip Code. Note: Billing Address shall mean the address where the Customer receives the Credit Card Bill. Shipping address shall mean the address where the order is to be placed.
 
Usually, no deliveries can be done on Saturdays and Sundays. However, in case of emergency, delivery can be done on Saturday only at the discretion of Palak Fashion.
 
If there is any size problem due to the customer's fault or the customer does not like the quality of the product, the customer has to pay the ongoing shipping fee.
 
Palak Fashion uses the services of best transport/courier agencies like First Flight, DHL, Bluedart, Speed ​​Post, etc. to deliver within 48-72 hours to all major cities of India.
 
Palak Fashion may suggest other options in case the Customer wishes to avail of other alternative shipping options. Upon special request, Palak Fashion can also provide a special quote for shipping if the merchandise order amount is large. Customers can send an email to order@palakfashion.com for further details.
 
In the case of multiple orders, the customer may receive different orders depending on the product availability and shipping locations.
 
All products will be shipped from India.
 
Palak Fashion will not provide any refund, return, replacement and exchange due to delay caused by the carrier agency. However, at its sole discretion, Palak Fashion may agree to provide credits that may be used for future orders.
 
In case of delay in shipping due to non-availability of stock or unusual delay in order filling, Palak Fashion will notify by email.
 
SHIPMENT TIME - 
 
Against every item on the website, a rough and ideal opportunity for shipment has been given; which are simply characteristic. Items might be sent either before or later relying upon accessibility of items and different components. 
 
To get a precise gauge of shipment time, benevolently email the request number or thing codes. 
 
Beyond what many would consider possible, orders will be prepared within 24-48 hours of the request being placed. The expected delivery time is 4-6 business days, all other factors being optimum.
 
Transit Risk -
 
All orders shipped by Palak Fashion are fully insured at no additional cost to the customers.
 
In case of loss of order during 'Transit', Palak Fashion will re-process the order.
 
However, Palak Fashion will not be responsible for loss of package during transit or any damage to the packaging (full or partial) once it has been delivered by the carrier agency to the address given by the customer. Order.
 
Shipment Tracking -
 
Once the package is handed over to the carrier agency, Palak Fashion will provide the details of the shipment to the customer via email alert. The email alert will contain the details of the website of the transport/courier agency along with the tracking number and expected date of delivery. The customer can use the said details to check the status of the package.
 
Please note that it may take up to 24 business hours for the tracking number of a shipped order to be activated on the Websites.
 
Request for change of postal address -
 
The postal address provided by the Customer can be changed within 24 hours of placing the order and not later; By making the above request through email at order@palakfashion.com.
 
Ready to ship section
 
The Ready to Ship section is a special section that allows the customer to place orders at the last minute to ensure delivery of the product within the next 4-6 business working days.
 
In case of delay -
 
The shipping times mentioned on our website for each item are indicative and approximate prices only and may occasionally be delayed due to situations beyond our control. For this reason, no refund, return, replacement, and exchange will be considered.
 
However, benefits like certain store credits to be used for future orders, free gifts, etc. may be allowed on a case by case basis.
 
If for any reason, shipping is going to be delayed because an item is out of stock or if there is an unusual delay in order filling, we will notify you by e-mail.
 
However, any delivery date is approximate only and we are not liable for any delay in delivering your order or any part thereof. We can choose to deliver your order in individual parts. In some cases, we can offer you a refund for an unfinished part of the order.
Custom Duty: In international orders custom duty/charges may be applicable as per country of import's custom department.